❓
Frequently Asked Questions
Are you a manufacturer?
Yes, we have our own factory with over 23 years of production experience in the musical toy industry.
How can I proceed if I want to print my own logo?
You need to provide your design file in formats such as Ai, PSD, PDF, or PSP. We support customized logo services.
Can I have a customized design for the product?
Yes, we support customized design for packaging, labels, logos, and colors. The MOQ normally ranges between 1,000-2,000 pcs depending on the specific product.
Do you test samples before shipping?
Absolutely. We perform rigorous testing on samples to ensure that you receive goods that meet your satisfaction and quality standards.
What are the available payment methods?
We accept a variety of payment options including Bank Transfer (T/T), L/C, Western Union, and Alipay.
What is the estimated delivery time?
Typically, delivery takes approximately 7 days by air and between 25-40 days by sea, depending on the destination country.
Trues Toys
